1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include: your email address, your settings and preferences in our Services (such as email settings and alerts), and authentication data. If you contact us, we also receive your name, if you give it, and your message. We use passwordless authentication via magic links. We do not collect, process, or store user passwords. You must provide your email address to create an account; without it, we cannot provide features that require an account. Other information you give us is optional.
Sensitive Information. We do not intentionally collect sensitive information from you. Public records published in some of our Services may contain such information; see Section 18.
Payment Data. If you buy a subscription, payment is handled by Stripe. Link, Stripe's payment service, acts as the seller and issues the invoice. Stripe collects your card details and billing address and processes them as an independent controller under its own privacy notice at
stripe.com/privacy. We never see or store your card number. We receive the email address used for the purchase, your subscription status, plan, billing country, and renewal dates.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not directly identify you by name but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect may include:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, and other actions you take such as which features you use), device event information (such as system activity, error reports, and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Country. We read the country your connection comes from, based on your IP address as reported by our hosting provider, to check that our Services are offered in your region. We do not collect precise location data such as GPS.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you changes to our terms and policies, and other similar information.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders and payments made through the Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
In Short: We process personal information only where the GDPR gives us a legal basis. Below, we list each purpose, the legal basis we rely on, and how long we keep the information.
This section applies if you are in the European Union. We rely on these legal bases: performance of our contract with you (Art. 6(1)(b) GDPR); our legitimate interests, where your interests and fundamental rights and freedoms do not override them (Art. 6(1)(f)); your consent (Art. 6(1)(a)); and compliance with a legal obligation under EU or Member State law (Art. 6(1)(c)).
- Providing your account and the Services. Your email address, sign-in records, settings, and the information our Services store for you so their features work. Basis: contract. Kept: until you delete your account, unless a shorter period applies to a particular feature.
- Subscriptions. Your plan, subscription status, renewal date, billing country, and the email address used at checkout, which we receive from Stripe. Basis: contract. Kept: until you delete your account, except for customer and transaction records, which we keep for as long as financial and tax law requires. Link, as the merchant of record, keeps its own sales and tax records under its own legal obligations.
- Text you enter, such as searches and questions. We send it to our AI provider to produce a result. Basis: contract for signed-in users; for visitors without an account, our legitimate interest in providing the feature they request. Kept: we do not store it in our databases. It may appear in our hosting providers' technical logs, which are deleted automatically under their standard retention, and our AI provider may retain it for a limited period to monitor for abuse.
- Service emails. Emails needed to run your account and the features you have turned on, such as sign-in links and alerts. Basis: contract. Kept: records of emails sent are kept for a limited period to check delivery, then deleted.
- Newsletters and marketing emails. Your email address and subscription status. Basis: consent. You can withdraw it at any time. Kept: until you unsubscribe, then deleted within 30 days.
- Security and abuse prevention. Connection data, such as your IP address or a hashed form of it, a hashed form of an email address entered in our forms, and the country your connection comes from. Basis: our legitimate interests in protecting the Services and their users and in offering the Services only in the regions where we sell them. Kept: only briefly, for as long as needed to detect and stop abuse, and then deleted automatically.
- Usage analytics and hosting logs. We measure how our Services are used so we can improve them, using aggregate statistics collected without cookies. Our hosting providers also keep technical logs of requests, such as IP address, browser type, pages requested, and timestamps. Basis: our legitimate interests in understanding how our Services are used and in running them reliably and securely. Kept:aggregate statistics do not identify you and may be kept indefinitely. Hosting logs are kept for the period set by our hosting providers' standard log retention, and then deleted automatically.
- Correspondence, including withdrawal and cancellation requests. Your email address, your name if you give it, your message, and the details you enter in those forms. Basis: our legitimate interest in answering you; for data protection requests, our legal obligation under the GDPR. Kept: 2 years after the matter is closed.
- Public records. Information about people from official documents, other public sources, and sports data providers that our Services publish or analyze. Basis: legitimate interests, described in Section 18. Kept: as long as the record is published.
- Legal claims and compliance with other laws. Information relevant to a dispute, to compliance with laws that apply to us outside the EU (such as US tax law), or to a lawful request from an authority. Basis: our legitimate interests in establishing, exercising, or defending legal claims and in complying with those laws. Kept: only as long as needed for that purpose.
Where we rely on legitimate interests, you can object at any time (see Section 12). Where we rely on consent, you can withdraw it at any time without affecting processing that took place before you withdrew.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work.
The categories of third parties we may share personal information with are as follows:
- Cloud Computing Services;
- Data Analytics Services;
- Data Storage Service Providers;
- Payment Processors;
- Performance Monitoring Tools;
- Testing Tools;
- User Account Authentication Services; and
- Website Hosting Service Providers.
We may also need to share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
The service providers (processors) we use include:
- Dropbox for file storage: dropbox.com/privacy;
- Fly.io for application infrastructure: fly.io/legal/privacy-policy;
- Google for application infrastructure and email: policies.google.com/privacy;
- OpenAI for AI features, where offered: openai.com/policies/;
- Resend for email: resend.com/legal/privacy-policy;
- Supabase for database and authentication: supabase.com/privacy; and
- Vercel for website hosting, analytics, testing, and performance monitoring: vercel.com/legal/privacy-policy.
Stripe and Link, which sell our subscriptions as merchant of record, process payment information as independent controllers under their own privacy notice at
stripe.com/privacy.
We may disclose information to our professional advisers, such as lawyers and accountants, under duties of confidentiality, to our EU representative, and to public authorities where required by law or legal process.
We do not sell your personal information, and we have not sold personal information in the preceding 12 months.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to.
The Services may link to third-party websites, online services, or mobile applications that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third-party websites. Any data collected by third parties is not covered by this Privacy Notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.
6. DO WE USE COOKIES AND SIMILAR TECHNOLOGIES?
In Short: We use cookies and similar technologies that the Services need to work and to remember your preferences. We do not use advertising or tracking cookies.
We use the following:
- Sign-in. Our authentication provider sets cookies that keep you signed in. They are required for the Services to work.
- Sign-up and preview access. For some Services, a short-lived cookie holds an invite code while you sign up. On Services in preview, a cookie remembers that you have entered the preview password.
- Preferences on your device.Some Services remember your choices and recent activity, such as recent searches, in a cookie or in your browser's local storage. Local storage stays on your device and is not sent to us.
- Search.Some Services keep your last search in your browser's session storage so that your back button and reload button work. It is deleted when you close the tab.
- Analytics. We use Vercel Analytics, which measures page views in aggregate without cookies and without tracking you across websites.
7. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We may offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
As part of our Services, we may offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. This Privacy Notice explains how we process personal information when you use AI Products.
All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties.
When you use our AI features, the text you enter is sent to our AI provider, OpenAI, to produce a response. We are the controller of this text, and OpenAI processes it on our behalf. Under OpenAI’s API terms, it does not use data sent through its API to train its models by default, and it may retain that data for a limited period to monitor for abuse. Please do not enter personal information, including information about your clients. We do not use your personal information or the text you enter to train AI models. Some Services publish content written by AI.
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
We are based in the United States, and most of our service providers process data there, with some processing in the European Union. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information, in the United States, and other countries.
If you are a resident in the European Union (EU), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.
Where we transfer personal information from the EU to a country without an adequacy decision, we rely on the EU–US Data Privacy Framework where the recipient is certified under it, and otherwise on standard contractual clauses approved by the European Commission.
9. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). We retain your email address and account data for as long as your account is active. Upon account deletion, we will delete or anonymize your personal data within 30 days, except where we need to keep limited information to comply with the law, prevent fraud, resolve disputes, or enforce our Legal Terms.
Some Services send what you type, such as a search query, to our AI provider to produce a response. We use it only to produce that response and do not store it on our servers. As described in Section 3, the text you type may appear in our hosting providers' technical logs and may be retained by our AI provider for a limited period to monitor for abuse. Where a Service keeps a result for you on our servers, it keeps only the result we generated, never the text you typed. Some Services keep your recent searches or results in your browser. Results stored on our servers are deleted when you delete your account. Feedback and reports you send in our apps use fixed options, not free text.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
10. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
11. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years old. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us.
12. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some regions, such as the European Union (EU), you have rights that allow you greater access to and control over your personal information.
In some regions (like the EU), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making.
You can make such a request by contacting us.
Your right to object. Where we process your personal information on the basis of our legitimate interests, you may object at any time on grounds relating to your particular situation. You may also object at any time to the use of your personal information for direct marketing, and we will then stop.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EU and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority.
Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications. You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account information. If you would at any time like to review or change the information in your account or terminate your account, you can:
- Log in to your account settings and update your user account; or
- Contact us using the contact information provided.
Upon your request to terminate your account, we will delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
13. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. These signals are meant to stop tracking across websites, the sale of personal information, and targeted advertising. We do none of these. We do not use advertising or tracking cookies. We do not sell or share your personal information for targeted advertising. If your browser sends one of these signals, we do not change what we do in response, because we collect only what is described in this Privacy Notice.
14. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of the United States, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
Categories of Personal Information We May Collect
We may collect the following categories of personal information:
- Identifiers: Email address, account identifiers and IP address.
- Commercial information: Subscription and purchase history. Card details are held by Stripe, not by us.
- Internet or other similar network activity: How you use our Services, such as pages viewed and features used.
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for as long as the user has an account with us.
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
- Right to know whether or not we are processing your personal data;
- Right to access your personal data;
- Right to correct inaccuracies in your personal data;
- Right to request the deletion of your personal data;
- Right to obtain a copy of the personal data you previously shared with us;
- Right to non-discrimination for exercising your rights; and
- Right to opt out of the processing of your personal data if it is used for profiling in furtherance of decisions that produce legal or similarly significant effects.
How to Exercise Your Rights
To exercise these rights, you can contact us at
support@hjartdalstudios.com.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at
support@hjartdalstudios.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
15. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by a "Last updated" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Hjartdal Studios LLC, a company based in the United States, is the controller of your personal information. Because we offer services to individuals in the EU, we comply with the GDPR.
EU representative. We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact for the European Union (EU). Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter, or make use of your data subject rights, please visit the following website:
app.prighter.com/portal/hjartdalstudios.
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please contact us at
support@hjartdalstudios.com.
18. HOW DO WE PROCESS INFORMATION ABOUT PEOPLE NAMED IN PUBLIC RECORDS AND OTHER SOURCES?
In Short: Some of our Services publish and analyze public records and statistics, which can name people. We process this information in the interest of access to official information and to information about public and professional activities, and you can object.
Some of our Services collect documents published by public institutions, and information about people from other public sources and sports data providers. These sources can include the names and roles of people, such as public officials, appointees to public positions, parties to court cases, people and companies named in regulatory and legal proceedings, and people operating in a professional capacity.
We process this information to provide searchable records, statistics, and analysis, on the basis of our legitimate interest, and the public’s, in access to official information and in information about public and professional activities (Article 6(1)(f) of the GDPR). We do not deliberately collect special categories of personal data. We use AI models to help summarize and classify documents. In some Services, we attempt to remove personal contact details, such as email addresses and phone numbers, from the text we publish, and we instruct the models that write summaries of official documents not to name individuals, other than senior public office-holders acting in that role and in the official names of court cases.
Your right to object. If you are named in a source we publish and the GDPR applies to you, you have the right to object to our processing of information about you, and to ask us to correct or erase it. Contact us at
support@hjartdalstudios.com and we will assess your request.
